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I have been a [Price]Costco member for 28 years and this is an experience that just baffles us and leaves a very bad aftertaste. They had an accident backing up with the liftgate down into my garage, tore up the floor, and then did not own up to it nor try to make it...
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1.3
I liked
  • Website up
I didn't like
  • Lack of ownership and resolution for damage caused
#1409055
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I lined up this morning to have my tire repaired while under warranty. I was 2nd in line had the paper work completed I was told to return in 1 hour. I did some shopping in the store and returned. The car had not been hoisted at this point I asked the the service desk...
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I didn't like
  • Did not like my experience
#1364284
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This is concerning the Oshawa Costco at Tues, Sept 4th 5.45pm. I had two transactions to check out, the person that was on check out when I arrived had to switch with another customer service person, that's fine. But before she would cash anybody out, she first had to...
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4.0
I didn't like
  • Customer service
#1347024
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Resolved
We knew what we wanted so we went online and clicked on a GE washer and dyer stacking unit. Costco online said we would receive the unit within a few days after our order date of June 3, 2018. Two days later we received a phone call saying they were back ordered and it...
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2.5
I liked
  • Website product descriptions
I didn't like
  • Number of people we had to talk to
  • How hard we had to work to order and receive a product
  • No urgency in customer service
#1280875
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Costco Customer Service Sucks ... I contacted Costco Heartland asking if they do installation for Washer & Dryer set ... they said that if i purchased it from Costco on-line it will include delivery and installation. but if we purchased it from any of their stores it...
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1.0
#1218672
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