Skip to content
Write review For Business
  • Login

Contact Costco Canada Customer Service

How to Reach a Person at Costco Canada

Verified Contact Information

Toll-Free Number:

  • 1-888-426-7826
    USA and Canada
Call customer service
Send Message

Customer Service:

  • 1-866-455-1846
    Business Centre Orders
  • 1-866-231-9731
    Concierge Services
  • 1-800-463-3783
    Membership And Warehouse
  • 1-855-622-5656
    Pharmacy
  • 1-855-620-7582
    Photo Centre
  • 1-888-246-7822
    Same-day Delivery
  • 1-855-863-0357
    Travel

Costco Canada Emails:

Legal
Privacy Inquiries
Technical Support
service@contactcostco.ca

Costco Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Costco Canada Phone Number
1 (888) 426-7826
Average Hold Time
00:09:54
Average Calls duration
5 minutes
Most Popular Costco Canada Email Address
service@contactcostco.ca
Costco Canada Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Costco Canada Customer Service?

Most Popular Number:

(888) 426-7826
USA and Canada
Total calls: 1 895 Issues resolved: 73 Last call: Feb 27, 2026

The toll-free hotline designated for Costco Canada Phone Number is (888) 426-7826, exclusively earmarked for addressing a spectrum of customer service inquiries encompassing product-related queries, membership quandaries, and general support matters. When starting a call, it's wise to keep relevant details on hand, like order numbers, membership info, or specific product specifics. This ensures a swift resolution to your inquiry. Remember to make your Costco Canada Contact call within the operational hours from Monday through Friday, 9:00 am to 9:00 pm (EST), and on weekends, from 9:00 am to 7:00 pm (EST).

Situated at 415 West Hunt Club Road, Ottawa, Ontario, K2E 1C5, Costco Canada Headquarters boasts it under the banner of Costco Wholesale Canada Ltd. In instances requiring the dispatch of official correspondence or pertinent documentation, this specified address is the designated endpoint. Emphasizing the significance, it should be noted that this address is specifically for corporate office matters and is not intended for addressing customer service inquiries. To address concerns related to Costco Canada Contact service, it is recommended to make use of the toll-free phone number or email address thoughtfully provided by Costco Canada.

To initiate communication via email, customers can connect with Costco Canada Customer Service at service@contactcostco.ca. This email avenue is vigilantly monitored for customer service inquiries, offering a viable platform for the submission of detailed questions or concerns related to Costco products or services. When composing an email, it is advisable to incorporate a comprehensive array of pertinent information to facilitate a more streamlined assistance process from the customer service team. It is crucial to bear in mind that the duration for responses to email inquiries may extend beyond that of Costco Canada Phone Number calls.

Costco Canada Customer Service is operational Monday through Friday, spanning from 9:00 am to 9:00 pm (EST), and extends into the weekend on Saturday and Sunday, from 9:00 am to 7:00 pm (EST). Within these designated hours, clients can anticipate reaching a representative promptly to seek assistance with their inquiries or concerns. To sidestep the prospect of being directed to voicemail and ensure direct interaction with a customer service representative, it is imperative to place a call during these specified operational hours. In the event that these Costco Canada Contact hours are missed with an assurance that your inquiry will be addressed promptly upon their availability.

PissedConsumer Club

Contact Information

Costco Canada Website:

Costco Canada Help Center:

Corporate Office Address:

Costco Wholesale Canada Ltd
415 West Hunt Club Road
Ottawa, Ontario K2E 1C5
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 9:00pm (EST)

Saturday - Sunday: 9:00am - 7:00pm (EST)

More contact details

Summary of Costco Canada Customer Service Calls

2.3K TOTAL
CALLS
04:49 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Costco Canada?

Product/ Service Question:

  • “Problem with Bestar delivery missing part 71”
  • “To buy lorex 3cell battery pack”
  • “Product no good”

Request for Information Question:

  • “Question of error with the price charge.”
  • “Ask about a smoker”
  • “Find out if Costco at Yorktech Toronto has now the Roots Home King size pillows in stock. Yesterday none was svailable and it is advertized innthe flyer August 20 to 31”

Shipping and Delivery Question:

  • “Delivery date”
  • “Delivery”
  • “Late delivery”

Return/ Replace Question:

  • “Heat pump exchange”
  • “Ridiculous wait lines for returns”
  • “Change address”

Account Question:

  • “Membership”
  • “Ask why membership is 146”
  • “Verify my home address is on file”

Payments and Charges Question:

  • “Order dispute”
  • “Transactions”
  • “Rebate”

Activation/ Cancellation Question:

  • “My mom recently passed away and I need to cancel her Costco membership”
  • “My mom recently passed away and I need to cancel her card”
  • “Canceller carte de membre”

Cards Question:

  • “I just want to ask my card that I apply last month I didn’t receive yet that card.”
  • “Supposed to receive a $50 gift card after purchase”
  • “Missing card”

Staff Question:

  • “Rude response while checking on order”
  • “Over the phone bad customer service when asking to be directed to the right place or who is in charge that night of call”
  • “Compelling about the Costco manager”

Refund Question:

  • “Trying to get money back from card that hardly used”
  • “Need to be refunded for a online order”
  • “Refund”

Website/ Application Question:

  • “Installation”
  • “Application for Mastercard”
  • “Order online won't show pictures in check out”

Employment Question:

  • “Job seeking”
  • “For the job of cashier's”

Other Question:

  • “Problem at the tire center”
  • “Call”
  • “Trying to run a movie and it will not let me keeps on telling me not available everyone I pick”

Compare Costco Canada Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Walmart Canada
Walmart Canada Customer Service
stars-rating-fill
3.0 out of 5
RedFlagDeals
RedFlagDeals Customer Service
Home Depot Canada
Home Depot Canada Customer Service
stars-rating-fill
2.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Costco Canada? What happened? What can we help you with?
Submit review Don't show this popup
Costco Canada
Reviews Contacts Community